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210 Relationship Marketing: What It Means and How to Put It in Action

4:30PM – 6:30PM EST

CME:
Yes (2.00 Credits)
Level:
Comprehensive
Program:
Teaching Course
Workshop

Desired Outcomes

  • Discuss your Net Promoter Score
  • Avoid commoditization and competing on price alone
  • Understand how great service supports your fees
  • Discuss how to boost your word-of-mouth promotion and how to avoid negative words of mouth
  • Assess how to create a more memorable consultation experience that differentiates you from everybody else
  • Improve your ability to turn practice features into patient-valued benefits

Description

Attend this session and see how you can compete by offering fantastic service and a differentiated, all important, patient experience. Great marketing requires a lot more than SEO – see how you can improve your practice first impressions on the phone, via email and in person.

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