210 Relationship Marketing: What It Means and How to Put It in Action

4:30PM – 6:30PM EST

CME:: Yes (2.00 Credits)
Availability:: Available
Level:: Comprehensive
Program:: Teaching Course

Workshop

Desired Outcomes

Discuss your Net Promoter Score
Avoid commoditization and competing on price alone
Understand how great service supports your fees
Discuss how to boost your word-of-mouth promotion and how to avoid negative words of mouth
Assess how to create a more memorable consultation experience that differentiates you from everybody else
Improve your ability to turn practice features into patient-valued benefits

Description

Attend this session and see how you can compete by offering fantastic service and a differentiated, all important, patient experience. Great marketing requires a lot more than SEO – see how you can improve your practice first impressions on the phone, via email and in person.